Remote Medical Assistant

Job Description

As a Remote Medical Assistant for CWPC, you will provide vital administrative and clinical support from a remote location, helping to ensure that patient care and clinic operations run smoothly. Your responsibilities will include handling patient communications, scheduling appointments, managing medical records, and assisting healthcare providers with various tasks. This role requires excellent communication skills, attention to detail, and the ability to work independently.

Job Responsibilities

  • Manage patient communications via phone, email, and other digital platforms, ensuring prompt and professional responses.
  • Assist healthcare providers by preparing and organizing patient records and documentation for upcoming appointments.
  • Provide remote support during telehealth visits, such as helping patients with technical issues and ensuring all necessary information is available to the provider.
  • Handle administrative tasks, such as processing referrals, managing insurance verifications, and updating patient records.
  • Collaborate with on-site staff to ensure seamless coordination of care between remote and in-person services.