Front Desk Receptionist

  • Full Time

Job Description

As a Front Desk Receptionist at CWPC, you will be the first point of contact for patients and visitors, playing a vital role in creating a welcoming and professional atmosphere. You will manage the flow of patients through the clinic, handle administrative tasks, and ensure that all interactions are handled with efficiency and care. Your ability to multitask and maintain a positive demeanor will be key to ensuring a smooth patient experience.

Job Responsibilities

  • Greet and welcome patients and visitors with a friendly and professional demeanor.
  • Manage patient check-in and check-out processes, ensuring all necessary paperwork is completed and accurate.
  • Answer incoming phone calls, schedule appointments, and provide information about clinic services.
  • Maintain and update patient records, ensuring accuracy and confidentiality.
  • Handle billing and payment processes, including verifying insurance information and processing co-pays.
  • Coordinate with clinical staff to manage patient flow and reduce wait times.
  • Ensure the front desk area is clean, organized, and well-stocked with necessary supplies.
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